• Call 1-800-MEDICARE (1-800-633-4227).TTY users can call 1-877-486-2048. There might be a problem that needs to be corrected, like updating your mailing address.
• Sign in to your MyMedicare.gov account. If you don’t have an account yet, visit MyMedicare.gov to create one. You can sign in to see your Medicare Number or print an official copy of your card.

Steps to find your ID on MyMedicare.gov

1. Login to your account at medicare.gov
2. In the “What do you want to do?” section, you will see an option that says Get my Medicare card. Click that link.
3. The system will ask you to re-enter your Medicare.gov account password to proceed.
4. You will now see the front and back of your Medicare card.
5. You can download, print, or request a new card by mail.